Privacy policy

Data protection guidelines

Crossline is a software agency specializing in AI integration, custom software development, process automation, and data analytics. We are committed to protecting your privacy and handling your information transparently.

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, contact us, or engage our services through https://crossline.agency (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information “Device Information.”

• Cookies — Data files placed on your device, often including an anonymous unique identifier. ( Learn more about cookies and how to disable them: http://www.allaboutcookies.org )
• Log Files — Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels — Electronic files to monitor site usage and interaction.
• Google Analytics — Collects traffic-related information and interaction behavior.

How we use your personal information

We use the collected information to:

• Respond to your inquiries and provide our services
• Communicate with you about projects and engagements
• Send you information or updates related to our services, when aligned with your preferences
• Improve and optimize the Site experience
• Analyze visitor interactions for performance tracking

Sharing your personal information

We share your Personal Information with trusted third-party service providers to help us operate effectively:

• Google Analytics: To understand visitor interactions and optimize experience
• Email service providers for communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Do not track

Please note, we do not alter our Site’s data collection practices when we detect a “Do Not Track” signal from your browser.

Your rights

If you are a resident of the European Economic Area (EEA):

• You have the right to access, update, or delete your personal information.
• If you wish to exercise these rights, please contact us at hello@crossline.agency

Data retention

We will retain your information for our records unless you ask us to delete this information.

Minors

Our Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date.

Contact

For questions about this Privacy Policy, please contact us at hello@crossline.agency.